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F A Q

Q. What is the shelf life of your creams

A. The shelf life of our creams unopened is generally one year. Once opened, we recommend that the product be used within 6 months if possible. The cream's life length after being opened can vary depending on how the product is handled, but should be good for at minimum 6 months after being opened.

Q. What essential oils are contained in the Face and Eye Cream?

A. The essential oils that are in the BeeFriendly Face and Eye cream are (bergapten free) Bergamot and Amyris Sandalwood.

Q. What essential oils are contained in the Night Cream?

A. The essential oils that are in the BeeFriendly Night Cream are Geranium and Lemon.

Q. What essential oils are contained in the Body Cream?

A. The essential oils that are in the BeeFriendly Body Cream are Patchouli, Clove, Fir Balsom Needle, Lavender and Peppermint.

Q. What essential oils are contained in the Face and Eye Serum?

A. The essential oils that are in the BeeFriendly Face and Eye Serum are Neroli, Frankincense, and Patchouli.

Q. What essential oils are contained in the Raw Honey Mask?

A. The essential oils that are in the BeeFriendly Raw Honey Mask are (bergapten free) Bergamot and Seabuckthorne.

Q. I used your moisturizer and and have developed a few bumps or pimples?

A. If you have any reaction to our creams, we recommend you stop using the product.

Q. What preservatives are used in your creams since they are all natural?

A. The only preservatives that's we use for the cream are Raw Honey which is a natural preservative as well as non-GMO vitamin E which is also a natural preservative.

Q. Should I refrigerate my creams to preserve them?

A. We do not recommend that the creams be refrigerated. The cream should be stored in a cool and dry area. Keep in mind, our creams are all natural without any artificial preservatives, they are susceptible to contamination if not handled with clean fingers and /or a spatula.

Q. Your ingredient list seems like it is missing something?

A. The ingredient list is correct. We us a small number of recognizable ingredients because our philosophy is that only ingredients that are actually good for your skin should go into the product.

Q. The cream leaves me feeling greasy, is that normal?

A. Our creams are VERY concentrated. The products have no fillers or binders so they are very concentrated. Every ingredient has a beneficial effect on the skin. We find that many times when someone finds the creams greasy, it may be due to over application. We recommend you start out using a tiny amount and then increase from there. The more you apply, the longer it will take to absorb. A little goes a long way with our creams.

Q. My cream appears to have oil separating in it?

A. There may be some separation in the Rejuvenating Face & Eye Creams and the Body Creams from time to time because no emulsifiers or stabilizers are used. If separation occurs, stir the product with a tiny spatula or coffee stirrer or simply shake the jar.

Q. How should I apply the cream?

A. It is best to either use an applicator or clean hands when getting product from the jar. This will keep the product in a fresh condition longer.

Q. What is the difference between the Face and Eye Cream the Night Cream and the Body Cream?

A. All of the creams have the same base of Purified Water, Organic Extra Virgin Olive Oil, Hawaiian Beeswax with Pollen & Propolis, and Raw Honey.
 
The main differences between the creams is the mix ratio of the above ingredients, the different essential oils and the different application uses on the body.  

For instance, the Night Cream will have more beeswax which will make it a thicker cream, because it should be applied to the face at night and will have good staying power.  The Night Cream's essential oils are Geranium and Lemon which should be a soothing combination that should go hand in hand with bedtime.  

For the Body Cream, the consistency is slightly thicker than the Rejuvenating Cream, but much less thick than the Night and comes in a larger container because it is meant for use on the entire body. The essential oils that are in the Body cream are Patchouli, Clove, Fir Balsom Needle, Lavender and Peppermint so it provides a pleasant "spicy" aroma.

Q. I know the Face and Eye Cream and Night Cream work for hydration, fine lines and wrinkles, does it also help preventing sagging skin and does it help with slight puffiness or dark circles under the eyes? 

A. Yes the Face and Eye Cream and Night Cream hydrate, help reduce fine lines and wrinkles, and help with sagging skin and discoloration.

Q. What is it specifically in these products that helps or prevent the above issues?

A. The ingredients that promote a more youthful skin are Beeswax (contains wax esters identical to those found in your skin), Raw Honey (containing over 300 micro-nutrients responsible for collagen stimulation and cell regeneration), Organic Extra Virgin Olive Oil (with a profile of amino acids that resemble your skin's profile, supplying nourishment and building materials for your dermis). 

Q. What is the difference between the Face and Eye Serum vs the Face and Eye Cream or Night Cream? 

A. The Serum has the same properties as the Face and Eye Cream or Night Cream, the difference is it's use of a blend of oils that increase it's ability for deep penetration and nutrition providing the delivery of nutrients to the deeper tissues of the skin.

Q. What is the life expectancy of the Raw Honey Mask?

A. Raw Honey does not go bad, just store it in a cool dark place and be careful not to contaminate it with anything else and it will last for a long time.

Q. My Honey Mask seems to have hardened in the jar?

A. This is normal, as the honey is susceptible to temperature changes and may harden some. You can do one of two things. #1 You can scoop some out of the jar and you can add a couple drops of water to the honey mask while its in your hand to soften it up. Do not add water to the jar itself, only add water to the amount you have taken out to use. If you add water to the jar you risk ruining the whole contents of the jar. #2. You can stick the jar in the microwave for 15 seconds to warm up the honey, you can then give it a stir and it will be liquefied. You may also sit the jar in a hot bath of water, just be sure not to submerse the jar or allow water to enter the mask jar as that will ruin the contents of the jar.

Q. What is the life expectancy of the Facial Cleanser and Makeup Remover?

A. The shelf life of our Facial Cleaner and Makeup Remover is approximately 18 months. Once opened, we recommend that the product be used within 12 months if possible for best effect. The cleansers length of life after being opened can vary depending on how the product is handled and stored.

Q. What is the life expectancy of the Foaming Facial Wash?

A. The shelf life of our Foaming Facial Wash is approximately 24 months. Once opened, we recommend that the product be used within 12 months if possible for best possible effect. The washes length of life after being opened can vary depending on how the product is handled and stored.

Q. What is the difference between your Facial Cleanser and Makeup Remover and your Foaming Facial Wash?

A. The Facial Cleanser and makeup remover is an oil based product. While it is a wonderful product and works extremely well some people just do not prefer the oil based cleanser or like the feeling that an oil based cleanser gives them. Additionally the Facial Cleanser and Makeup Remover is meant to be a deep penetrating Facial Cleanser that will cleanse your face at bed time and before applying other moisturizing products such as our Face and Eye Serum or One of the BeeFriendly Creams. The Foaming Facial Wash on the other hand will not dry out your face, but it will not leave an oil residue and will leave your face feeling deeply cleansed and ready for anything. The Foaming Facial Cleanser is much better for those with acne prone skin or blemishes and works to brighten your face and aids in reducing discoloration. While some people use one or the other, many of our customers do use both products. We recommend using the Foaming Facial Washing in the morning at during the day and using the Facial Cleanser and makeup Remover for night use before bed and moisturizer application. Whether you use both or one of them you cant go wrong.

Q. What is the life expectancy of the Exfoliating Facial Scrub?

A. The shelf life of our Exfoliating Facial Scrub is approximately 24 months. Once opened, we recommend that the product be used within 12 months if possible for best possible effect. The scrubs length of life after being opened can vary depending on how the product is handled and stored.

Q. My Exfoliating Facial Scrub seems to have hardened in the jar?

A. This is normal, as the organic coconut oil is susceptible to temperature changes and may harden some. You can do one of two things. #1 You can scoop some out of the jar and you can add a couple drops of water to the scrub while its in your hand to soften it up. Do not add water to the jar itself, only add water to the amount you have taken out to use. If you add water to the jar you risk having the sugar dissolve in the jar and you will ruin the whole contents of the jar. #2. You can stick the jar in the microwave for 15 to 20 seconds to warm up the oils, you can then give it a nice stir and it will apply smoothly and evenly. You may also sit the jar in a hot bath of water, just be sure not to submerse the jar or allow water to enter the scrub jar as that will ruin the contents of the jar.

Q. What is the source of your Vitamin E?

A. The Vitamin E oil is obtained by vacuum distillation of vegetable fats derived from non-GMO soy sources. It has a composition rich in mixed  delta and gamma tocopherols, which is great for antioxidant function. In short, the Vitamin E is derived from non-GMO soy sources. It has been verified and tested GMO-free from crop to finished material.

Q. What is the difference between the Regular Face & Eye Cream / Night Cream and the Sensitive Collection Face & Eye Cream / Night Cream

A.The BeeFriendly Sensitive Collection Face Cream & Night Cream were specially formulated for those with extra sensitive skin and who may have found our original Face Cream and/or Night Cream just not sensitive enough for their skin. While we cannot make guarantees, we can assure you that these versions of our bestselling Face and Eye Cream & Night Cream have been made with the mildest ingredients found on earth. We removed a few ingredients from our original creams that may cause reaction with a very small minority of users and added a few other ingredients that are well known to be extremely mild. All this while assuring that this cream is able to hold the USDA Organic Certification. The sensitive collection is our gentlest product and formulated for those with allergies to gluten, synthetic ingredients and sensitivities to smells. These creams are also perfect for those that only wish to use products that have been certified organic by the USDA.

Q. Are your products cruelty free?

A.Our products are absolutely cruelty free and we are listed on the PETA database as a cruelty free company. That can be verified by following this link to the PETA cruelty free database.